To all of our customers,
We have spent the last several months learning more than we ever imagined about this novel coronavirus that has been named COVID-19. We have been monitoring the rapid spread of this virus and the resulting sudden impact it is now having on the global economy. Our thoughts and prayers go out to all those who have already been affected by this crisis, and we hope that all of our customers and partners and all of their families and friends and colleagues stay as safe as they possibly can as this crisis unfolds.
Endicia began planning for an approach to this situation several weeks ago. Our plan first and foremost focused on the health and well-being of our employees, our vendors, our partners, and our communities. We have now begun implementing the first steps of that plan which includes having our employees work remotely as much as possible in order to reduce the risk of human-to-human transmission of this virus in our workplaces around the globe.
We are very adept as an organization and we are extraordinarily well prepared for this type of situation. As we shift to this remote working employee model, we do not expect any changes to the service and support that we provide to you.
We are here to help guide you and your company through this crisis. We will keep you up-to-date on the latest news including any interruption of service from our portfolio of package and mail carriers around the world. In addition, we will share the latest information on the many safety precautions our carriers are taking to keep their drivers, vehicles and packages safe for you and your customers.
Please visit the following page for the latest updates: https://online-shipping-blog.endicia.com/coronavirus-update/
If you have any questions, please call our Customer Care team at 1-800-576-3279. And above all else, stay safe and take care of yourself, your family and your friends.
Sincerely,
Endicia