customer service

Chat symbol and Quotation Mark depicting customer feedback

Customer Feedback and Why Your E-commerce Store Needs It

Ramon Ray

Just because you run an online business does not mean you cannot…Read More ›

06.08.2017

service bell with expand your customer service options above it

3 New Ways to Provide the Best Customer Support

Ramon Ray

Newegg’s recent announcement that it would begin offering customer support through Facebook…Read More ›

06.22.2016

World map representing customer service tips for international online selling

Customer Service Tips: How to Communicate Effectively With Your Customers Overseas

Endicia

By guest author Laurel J. Delaney, small business global expansion expert This…Read More ›

05.22.2015

National cookie day - how to use cookies for customer service success

Customer Service with a Twist – The Power of a Chocolate Chip Cookie

Harry Whitehouse

Break out the gingersnaps, snickerdoodles and chocolate chips because today is National…Read More ›

12.04.2014

Co-owner of ZombieRunner standing outside storefront, getting ready for a run.

How A Zombie Themed Running Store Became Palo Alto’s No. 1 Coffee Joint

Nancy Weiss

ZombieRunner – A Place for Runners, Coffee Junkies and the Zombie-obsessed What’s…Read More ›

09.24.2014

The Endicia Blog

Thanks for visiting The Savvy Shipper!

If you’re an eBay, Amazon, or Etsy seller, warehouse shipper, or an e-tailer of any sort, then you’ve come to the right place.

We created this blog to help businesses like yours learn the ins and outs of online shipping, catch and capitalize on the latest ecommerce trends, streamline and automate your services, and expand internationally.

Our contributors are some of the most passionate, quirky, knowledgeable individuals you are likely to ever meet. Endicia co-founders, Harry Whitehouse and Amine Khechfé, for instance, firmly believe that there’s nothing more thrilling than tackling the challenges of ecommerce. As pioneers of online shipping, they always have a good story or tip to keep your business humming along.

And if you’re a small to mid-sized business, we’ve certainly got you covered. Our resident experts, Ramon Ray and Rieva Lesonsky, are two of the most influential thought leaders in this space and are committed to helping you succeed.

We hope to INSPIRE you with stories of success, EDUCATE you on the best shipping tips and – last, but certainly not least – ENTERTAIN you!

So, go ahead – take a look around. We hope you keep coming back for more.