If you’re an ecommerce business owner and you don’t already provide your customers with a preprinted return shipping label or an online print return label option, now is the time to get up to speed.
With the U.S. Postal Service expecting to transport a whopping 475 million packages this holiday season, and with shoppers returning an average of four gifts this past holiday season, there’s no doubt that a generous and convenient return process is a necessity. So make sure your ecommerce business has an easy-to-follow return shipping plan in place.
Here are a few quick tips to help you create a hassle-free ecommerce shipping returns process:
- Always give customers the option to return unwanted merchandise.
- Provide a return shipping label or the option to print return labels to create a convenient process for your customers.
- Make it hassle-free on your end by using Endicia’s Pay-on-Use returns solution so that you’re not absorbing return shipping costs.
The flood of holiday returns and exchanges will be here before we know it, so make sure you’re prepared with return shipping labels and a consumer-friendly returns process.