This page provides the latest carrier updates and news about how the Coronavirus is affecting the global mailing and shipping industry. For more information about the Coronavirus please visit the CDC’s FAQ.
USPS Domestic Service Changes
Priority Mail packages with two and three-day delivery commitments have been extended an extra day to three and four days respectively. Priority Mail packages with local one-day delivery commitments will remain the same.
First-Class Package Service
First-Class Package Service packages with two and three-day delivery commitments have been extended an extra day to three and four days respectively.
USPS International Destination Suspensions
As of April 22, 2020 the USPS will not accept mail addressed to:
|Angola||Guatemala||Republic of Congo|
|Botswana||Ivory Coast||Sint Maarten|
|Cuba||Mauritania||Turks & Caicos|
|Democratic Republic of the Congo||Mongolia||Uruguay|
|French Guiana||Papua New Guinea||Zimbabwe|
Military Mail has been suspended for the following ZIPs:
◦ AE DPO 09178-9997
◦ AE DPO 09283-9997
◦ AE DPO 09488-9997
◦ AE DPO 09489-9997
◦ AE DPO 09734-9997
◦ AE DPO 09813-9997
◦ AE DPO 09817-9997
◦ AE DPO 09820-9997
◦ AE DPO 09826-9997
◦ AE DPO 09828-9997
◦ AE DPO 09831-9997
◦ AE DPO 09846-9997
◦ AE DPO 09854-9997
◦ AE DPO 09857-9997
◦ AE DPO 09860-9997
◦ AE DPO 09864-9997
◦ AE DPO 09867-9997
◦ AE DPO 09869-9997
◦ AP DPO 96210-9997
◦ AP DPO 96532-9997
International Carriers with Partial Suspended Service
The following service advisories are accurate as of the date indicated.
April 1: Correo Argentino has suspended the requirement for signature on delivery. Instead, recipients will provide an ID number that will be recorded in the signature field. Correo Argentino is also unable to transport mail to an increasing number of countries. As a result, international mail services will only be carried out where available.
March 19: Haypost CJSC expects serious delays for all inbound and outbound mail items until further notice. For all items requiring signature on delivery, the recipient’s signature will be replaced with the mail carrier’s signature and the delivery code.
April 27: Australia Post has suspended written proof of delivery on inbound items until further notice. Additionally, customers should expect delays.
March 20: Österreichische Post AG has stopped accepting packages and letters to international destinations where transportation is unavailable. Delivery standards cannot be guaranteed at this time. Additionally, all signature on delivery services have been suspended. Instead, these items will be deposited in the recipient’s mailbox or in a secure location.
March 24: Belpochta (RUE Belpochta) has advised that it is currently unable to send outbound mail and parcels to a number of countries. Where possible, international and domestic service will continue.
March 20: Bpost has announced that signature on delivery services has been altered. Effective immediately, carriers will sign for items that would typically require a recipient’s signature. At this time, Bpost is not able to that guarantee delivery times, standard rules for signature on delivery, or availability of tracking data for shipments.
March 23: Correios can no longer guarantee the service delivery standards including delivery times. Additionally, items that typically require signature on delivery will no longer be signed for.
March 20: Bulgarian Posts PLC has advised that it is currently unable to provide mail service to many countries inside and outside the EU, with the list changing on a daily basis. Bulgarian Posts will not to accept any outbound international EMS items but will continue to accept letter-post and parcel-post items where available.
March 24: Canada Post has advised customers to expect delays for all letter-post, parcel-post, and EMS items. Additionally, Canada Post has suspended signature on delivery services. Instead, mail carriers will apply “safe drop” procedures whenever it is possible to do so.
Société Tchadienne des Postes et de l’Epargne (STPE) has suspended all inbound and outbound international mail services.
March 24: CorreosChile has announced several service changes will go into effect until further notice. CorreosChile is currently unable to accept or dispatch outbound international letter-post, parcel-post and EMS items. Delays should be expected for all inbound international mail. Signature on delivery for inbound international mail has temporarily been suspended.
March 19: Croatian Post has introduced a special process for mail items that would typically requite signature on delivery. Affected mail items will be placed in the recipients’ mailbox or at the front door of their home. Additionally, customers should expect delays in the delivery of all mail items.
April 20: Cpost International N.V. has suspended inbound letter and parcel services until further notice. Delivery standards cannot currently be guaranteed for operational services.
March 20: Cyprus Post has suspended all outbound international mail.
March 30: PostNord Denmark is currently able to send mail to countries within the European Union (EU), with the exception of Cyprus and Malta. It is also able to send mail to the following countries outside of the EU: Canada, Hong Kong, Iceland, Iran, Japan, South Korea, Liechtenstein, Norway, Qatar, Russia, Singapore, Switzerland, Turkey, Ukraine, United Kingdom, The United States, and Vietnam. PostNord Denmark service availability is subject to change on a daily basis. Additionally, PostNord Denmark has suspended signature on delivery. Delivery will instead be made using methods that limit human contact.
April 2: The Government of Estonia declared a state of emergency until May 1, 2020. Therefore, Estonian Post cannot guarantee its delivery standards at this time. Customers should expect delays.
March 20: Posti and Åland Post have advised that they are currently unable to transport outbound letter-post, parcel-post, and EMS items to many international destinations. International mail service will continue as transport permits.
May 8: La Poste has announced that going forward it will only offer four days of mail reception: Tuesday, Wednesday, Thursday and Friday. La Post will prioritize urgent mail and essential goods. At this time, La Poste is asking mailers worldwide to defer their non-urgent shipments to France. La Poste is unable to offer the following services: International Surface Airlift, M-bags, returns, and International Business Reply Service (IBRS). Additionally, effective Monday, March 30, 2020, only items weighing less than 15 kg and with a maximum size of 12.5” x 9.4” x 9.4” inches will be delivered.
April 15: Georgian Post has advised that customers should expect delays. Additionally, all signature on delivery items will no longer require the recipient’s signature.
March 26: Deutsche Post has suspended mail services to international destinations where transportation is not possible. A full list of affected destinations can be found here. Additionally, inbound items requiring payment by the recipient will be immediately directed to a postal outlet for collection. Recipients will receive a notification directing them to the postal outlet that is holding their item.
April 1: Hellenic Post (ELTA) has announced that it will only be able to maintain international services to and from a limited set of countries. Due to ongoing transportation limitations, international service capacity may change daily. Currently, letter mail and packages to The United States are not being accepted.
March 26: Hongkong Post has suspended the signature on delivery requirement to limit human contact. If an item that would usually require signature is unable to be delivered, the recipient will receive a notification with instructions to collect the item at a post office.
April 2: Iceland Post has suspended signature on delivery requirements for inbound items. Delivery will instead be conducted using methods that limit human contact.
March 26: The Department of Posts (India Post) has suspended all international mail exchanges until further notice. All international mail received before March 22, 2020 will be delivered with limited staff.
March 25: Pos Indonesia has announced that guaranteed delivery standards and addressee signature on delivery of inbound items have been suspended.
April 14: Iran National Post is currently unable to send outbound international mail to a growing number of destinations. At this time international mail can only be sent to destinations where transportation is available.
April 15: An Post, has advised that it has suspended signature on delivery for inbound items. Effective immediately, delivery will be made via methods that limit direct contact. Additionally, An Post is currently only able to send outbound international mail to destinations where transportation is unavailable. For more details see the An Post Coronavirus Information Page.
March 24: Israel Postal Company has suspended signature on delivery for inbound mail items. For items that would typically require signature, the item will be left at the door, after being scanned and photographed to ensure that delivery has been made. Additionally, Israel Postal Company cannot guarantee its delivery standards at this time.
April 29: Poste Italiane has announced new changes to mail services. Effective immediately, if a recipient cannot be contacted, items can be returned to sender after the first delivery attempt. Packages that exceed 25 kg in weight or 120 cm in length will not be accepted. These restrictions do not apply to donations. Lastly, due to lack of transportation, Poste Italiane is suspending service to several locations.
April 1: Japan Post has announced that inbound international mail services are limited. Currently, mail from The United States is being accepted. For a full list of service advisories by country visit the Japan Post Service Alert Page.
April 20: Jordan Post Company has advised that at this time outbound letter mail can only be sent to Turkey, Saudi Arabia, the United Arab Emirates and the United Kingdom. Express Mail Service is available to all international destinations with the exception of India. Additionally, all items destined to Jordan are being sanitized, and no signatures are being required for letter-post, parcel-post or EMS items.
March 30: Kazpost JSC has suspended all outbound services to following countries: Algeria, Australia, Azerbaijan, Brazil, Canada, Georgia, Hungary, India, Iran, Israel, South Korea, Kyrgyzstan, Malaysia, Moldova, Mongolia, New Zealand, Norway, Pakistan, Philippines, Qatar, Spain, Tajikistan, Turkey, Turkmenistan, United Arab Emirates, United Kingdom, and United States.
May 11: Latvijas Pasts has suspended all international mail conveyed via passenger air transport until further notice. Customers should expect delays.
March 18: LibanPost has suspended outbound mail services to all international destinations.
March 20: Liechtensteinische Post has altered signature upon delivery services. For items that would typically require signature, the mail carrier will instead leave a note in the signature field of the handheld device.
March 30: Lithuania Post has suspended signature on delivery service for inbound letter mail items and, when possible, will send parcels to parcel lockers for contact-free collection.
April 8: Post Luxembourg has announced that mail items will be delivered via methods that restrict direct contact. For main items that require signature on delivery, the addressee’s signature will be replaced by the mail carrier’s signature and a delivery code in the signature field. Additionally, all letter mail has been suspended until further notice.
March 24: Malaysia has suspended all signature on delivery services. Additionally, customers are advised that they should expect delays.
March 19: MaltaPost has suspended all signature on delivery services. For that would typically require signature on delivery, the mail carrier will instead record the recipient’s name and ID number.
April 15: MAURIPOST has suspended all inbound and outbound international mail service until further notice.
April 3: Mauritius Post has closed post offices are closed until April 15, 2020. As a result, customers should expect severe delays. Additionally, signature on delivery will no longer be required at the time delivery is made.
March 20: Correos de México has suspended international service to all countries except Canada and the United States.
April 7: Mongol Post is temporarily closing its international mail center until May 1, 2020—this closure may be extended. All inbound and outbound international mail has been suspended.
March 20: Poste Maroc has suspended all outbound international mail until normal flight operations resume in Morocco.
March 19: Myanmar Post has suspended all outbound services to international destinations until April 30, 2020.
March 20: PostNL has suspended signature on delivery services until further notice. Customers receiving items that previously required a signature will instead be asked the last three digits of the recipient’s ID reference number, this information will be collected by the postal carrier.
March 20: OPT–NC has suspended all services outside of mainland France. OPT–NC is ceasing to accept any mail originating from other Union member countries with immediate effect. For all mail items that require a signature on delivery, the addressee’s signature will be replaced by the mail carrier’s.
March 27: New Zealand Post has announced altered service for all mail items that require signature on delivery. For all deliveries requiring proof of delivery, the mail carrier will ask for the recipient’s name and leave the item on the doorstep. If the recipient is not present at the time of delivery and there is no Parcel Leave service in place, the carrier will leave a card with details of the delivery, and return the item to the Post Office. New Zealand Post is unable to provide outbound international mail services to a number of destinations.
March 20: Post of North Macedonia has advised that international mail operations are severely limited at the present time. Exchanges of mail with the neighboring countries are being organized where possible.
March 19: Posten Norge AS suspended outbound mail to all countries outside the European Union except for Australia, Brazil, Canada, Hong Kong, Iceland, Israel, Japan, South Korea, Liechtenstein, New Zealand, the Philippines, Singapore, Switzerland, Thailand, Turkey, the United Arab Emirates, and the United Kingdom.
March 27: Correos de Panamá has announced that all inbound and outbound service is suspended until further notice.
Papua New Guinea
March 24: Post PNG is currently limiting the processing of all inbound and outbound mail. Severe service delays should be expected.
April 10: Philippine Postal Corporation will accept incoming mail until the total lockdown of international air and sea transport on March 20, 2020. Additionally, all post offices in areas placed under quarantine are closed.
April 29: Poczta Polska has stopped accepting outbound international mail until further notice, with the exception of mail to Australia, Belarus, Belgium, Czech Republic, Canada, Denmark, Germany, Ireland, Latvia, Lithuania, Mexico, Netherlands, Portugal, Slovakia, Spain, Ukraine, United Kingdom and the United States of America.
April 20: Correios de Portugal has announced that international and domestic operations will continue to operate normally where possible. However, it will not be able to send items to international locations where transportation is not available. Additionally, delivery times, standard signature on delivery service, and tracking services cannot be guaranteed at this time.
May 14: CN Poșta Română SA has suspended all inbound and outbound international mail services in cases where transportations networks are unavailable.
March 30: Saudi Post Corporation has suspended all inbound and outbound mail services except for Express Mail Service items weighing up to 11 pounds.
April 1: Public Enterprise Post of Serbia has suspended international service to 186 destinations. Currently, inbound and outbound services to The United States are operational.
March 19: Singapore Post has suspended signature on delivery will be suspended, effective immediately. All items will be deposited in mailboxes, where possible. Larger items will be delivered parcel locker stations, post offices or collection points for collection. Mailers are encouraged to include the recipient’s mobile number on all items, if possible.
Slovenska Pošta, a. s., has announced disruptions to several services. Packages that would typically require the recipient’s signature can now be deposited in parcel terminals. Customers in compulsory quarantine will have their mail items delivered to a post office until the quarantine is lifted. International service will continue where possible, however, Slovenska Pošta is unable to deliver to an increasing number of destinations throughout the world.
March 19: Slovenia, Pošta Slovenije, has advised that it is suspending signature on delivery for items destined to Slovenia. Additionally, in order to avoid human contact, Pošta Slovenije will deliver items using alternative delivery methods where possible. This includes delivery to agreed locations, such as P.O. boxes, mailboxes, parcel lockers. These measures will remain in place until further notice.
April 10: Korea Post has suspended outbound mail services to Costa Rica, the Dominican Republic, Guam, Hawaii, Iceland, the Netherlands, Portugal, Qatar, Turkey, Uganda, and Zambia until further notice.
April 21: Correos y Telégrafos has suspended all inbound international mail services. Additionally, Correos y Telégrafos is unable to send outbound international mail to an increasing number of international destinations.
April 15: Department of Posts has suspended the processing and delivery of all international inbound and outbound letters and packages until sufficient transport and workforce capacity is available.
March 30: PostNord Sweden as announced that it is currently able to send mail to countries within the European Union (EU), with the exception of Cyprus and Malta. Outside of the EU, PostNord Sweden can provide mail services to Canada, Hong Kong, Iceland, Iran, Japan, South Korea, Liechtenstein, Norway, Qatar, Russia, Singapore, Switzerland, Turkey, Ukraine, United Kingdom, United States of America and Vietnam. PostNord Sweden service availability is subject to change on a daily basis. Additionally, PostNord Sweden has suspended signature on delivery. Delivery will instead be made using methods that limit human contact.
March 24: Swiss Post Ltd has suspended mail to any countries outside the European Union, with the exception of Brazil, Canada, New Zealand, Norway, the Russian Federation, the United Kingdom and the United States of America. Additionally, signature on delivery requirements have been suspended at this time.
April 1: Thailand Post has announced that international signature on delivery service will be optional for the time being. In cases where the recipients refuse to sign, the mail carrier will sign on the recipient’s behalf. Additionally, Thailand Post is currently unable to provide outbound international service to a number of countries—a full list can be seen here.
March 23: Tonga Post Ltd. has advised that it cannot guarantee delivery standards at this time. In the coming days, customers should expect delays to international mail.
Ukrposhta has suspended the requirement for written proof of delivery in an effort to minimize human contact. Registered items will be left in the recipients’ mailboxes with the exception of summons. Ukrposhta cannot guarantee delivery standards at this time.
United Arab Emirates Emirates
April 15: United Arab Emirates Emirates Post has advised that service delivery standards cannot currently be guaranteed. Customers should expect delays for the time being. Additionally, Emirates Post will conduct contactless deliveries during the COVID-19 pandemic. Deliveries to residences will require confirmation of the recipient’s name.
March 19: Royal Mail Group has announced changes for items requiring signature on delivery. Effective March 13, 2020, items requiring a signature on delivery will not always be signed by the recipient. If the recipient is unable to sign for an item but has accepted it, a code (XP1) will be entered into the handheld device. Additionally, Royal Mail customers should expect delivery delays for all mail.
March 30: Poste Vaticane is currently unable to send outbound mail transport mail to a growing number of countries. Poste Vaticane is therefore no longer accepting mail addressed to affected countries. The list of destination countries affected is subject to change on a daily basis.
April 8: VNPost has advised that delays should be expected for mail items sent to quarantines zones.
International Carriers with Full Suspended Service
The following service advisories are accurate as of the date indicated.
March 31: Agencia Boliviana de Correos has suspended all inbound and outbound mail services until April 15, 2020.
British Virgin Islands
April 29: BVI Post has suspended all inbound and outbound mail services until further notice.
April 20: The Cayman Islands Postal Service has suspended all postal operations from March 25, 2020 to May 4, 2020.
March 19: Empresa Pública Correos del Ecuador CDE E.P has suspended all service until further notice.
April 7: OPT PF – FARE RATA is currently not accepting letter-post, parcel-post or EMS items until domestic and international flights have resumed.
May 19: Empresa de Correos de Honduras (Honducor) has suspended all postal services until at least May 24, 2020, or until a date that will be communicated at a later time.
March 25: Ivory Coast’s post advises has suspended mail services until further notice.
April 8: Kuwait Postal Sector has suspended all mail services until June 1.
March 31: Kyrgyz Pochtasy has suspended all outbound international mail services until further notice.
April 10: Paositra Malagasy has temporarily suspended the delivery of all mail.
April 7: Malawi Post Corporation has suspended al international mail service until further notice.
May 18: Maldives Post has announced all inbound and outbound mail services are suspended until further notice.
March 17: Posta Moldovei Has suspended all mail services until further notice.
March 24: Montenegro Post has suspended all inbound and outbound postal services until further notice.
May 18: Nepal Post has suspended all postal operations until June 2.
May 11: Servicios Postales del Perú has suspended all mail until May 24, 2020.
April 7: Samoa Post will be closed from Thursday, March 26, 2020 until further notice; no inbound or outbound mail will be processed during this period.
April 10: South African Post Office Ltd. has suspended all inbound and outbound mail services. Normal services are set to resume on May 14, 2020.
March 18: La Poste Tunisienne has suspended all inbound and outbound mail services until international flights in and out of Tunisia have been restored.
March 31: Zimpost has suspended all operations until April 19, 2020, or until government notice.
International Carrier Delays (No Other Service Advisories)
March 16: Austrian Post has announced that for the time being it is no longer able to meet its obligated delivery standards. Due to the Austrian government’s regulations, delays are expected until April 14th.
March 23: Bermuda Post Office has announced that due to the cancellation of all public transportation, including flights into Bermuda, major delays are expected.
March 24: Bhutan Post has advised that severe delays are to be expected until normal transport capacity becomes available.
March 25: Correios de Cabo Verde has advised that serious delays for both inbound and outbound are expected until further notice.
April 15: Servicios Postales Nacionales S.A. 4-72 has advised that customers should expect delivery delays.
March 20: La Poste has advised customers to expect delays in the handling and delivery of all mail items until sufficient transport capacity becomes available.
March 16: Correos de El Salvador has announced a workforce reduction to its logistics chain. Delays can be expected for all inbound packages and letters.
March 30: Grenada Postal Corporation, has advised that outbound and inbound mail delivery services will be affected by limited transportation to and from the country.
March 23: Guyana Post Office Corporation has advised that customers should expect delays on all services until further notice.
April 15: Jamaica Post has advised that it will be unable to guarantee delivery standards at the current time. Customers should expect delays.
March 30: Kazpost JSC has advised that due to a state of quarantine, mail service in the cities of Nur-Sultan and Almaty will be delayed.
La Poste du Mali has announced that is currently unable to meet its delivery standards. Customers should expect delays.
March 19: Myanmar Post has advised that customers should be expected delays.
May 8: Russian Post has advised that it is currently unable to guarantee delivery standards; customers should expect delays.
March 24: Saint Lucia Postal Service has advised that the processing of inbound and outbound mail will be delayed until further notice.
March 19: Suriname Postal Corporation has advised customers to expect delays until further notice.
April 7: The Togo Postal Corporation has announced that it will only be able to carry out postal operations as far as it is possible to do so. The Togolese Government has declared a curfew and closed land borders, both of which will impact postal operations. At this time The Togo Postal Corporation cannot guarantee its delivery standards.
April 1: Turkish PTT Corporation has advised that customers should expect delays for all inbound and outbound mail services.
March 23: Correo Uruguayo has advised that customers should expect delays.
USPS International: https://about.usps.com/newsroom/service-alerts/international/welcome.htm